Push Doctor partners with Well Pharmacy to launch ‘pharmacy-first’ digital health service

UK video-consultation platform, Push physician has partnered with impartial UK pharmacy chain, Nicely Pharmacy to launch a pharmacy-based digital service.

The pilot, initially run at a single GP follow for 4 weeks, has now been prolonged to an extra three GP practices throughout Plymouth Sound major care community and is at present out there to over 50,000 sufferers dwelling within the native space.

If the pilot is profitable Push Physician and Nicely Pharmacy will likely be growing the variety of surgical procedures providing digital pharmacist consultations, with Nicely trying to recruit extra scientific pharmacists because the partnership expands.

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Within the UK, it’s estimated that one-third of GP appointments might be handled by pharmacists who’re clinically skilled to deal with minor illnesses. By adopting a pharmacy-first strategy, sufferers who entry the Push Physician platform with such considerations will likely be directed to a pharmacist who will have the ability to supply therapy on-line. It will unencumber GP appointments for these with critical or persistent well being points, easing the burden on the native NHS at a time of unprecedented demand.

The Push Physician platform permits sufferers versatile and confidential entry to a Nicely Pharmacist. Sufferers are in a position to conduct COVID-safe digital consultations utilizing a tool with video functionality and web connection. 

An analogous service can be on supply in Warrington PCN, the place Nicely’s scientific pharmacists work alongside GPs as a part of an built-in follow workforce. These pharmacists present well being assist designed to forestall sufferers from getting in poor health from persistent circumstances, similar to remedy evaluations, long-term situation evaluations and assist for discharge letters and care house ward rounds.


In 2019, by way of a partnership with the NHS, Push Physician video-consultations grew to become out there to 2.1 million sufferers in Britain on the NHS.

As a part of the nation’s plans to open vaccination websites, Nicely Pharmacy has been working with the NHS to assist the roll-out of the College of Oxford/ AstraZeneca vaccine to guard native communities. In keeping with a letter despatched to designated neighborhood pharmacy-led vaccination websites on 28 December 2020, neighborhood pharmacy contractors will obtain £8 million to cowl further prices related to the COVID-19 vaccination programme.


Wais Shaifta, chief government at Push Physician, stated: “We’re delighted to be partnering with Nicely Pharmacy to offer the residents of Plymouth with higher entry to major care. By directing sufferers to essentially the most acceptable clinician within the first occasion we are able to deal with them sooner and extra successfully, delivering higher well being outcomes throughout the native space. By totally utilising the talent and experience of pharmacists, we are going to take away non-essential footfall for GP practices, liberating up extra time for GPs to see sufferers with extra critical medical points. We hope this would be the begin of a brand new pharmacy-first supply mannequin that can arrange a future digital NHS throughout the nation.”

Seb Hobbs, CEO at Nicely Pharmacy stated: “By means of this partnership with Push Physician we are going to reveal the central position pharmacists can play in offering major care, prompting a shift in direction of a pharmacy-first affected person mindset. The partnership supplies a tremendous alternative for us to extend affected person entry to pharmacy companies and make sure that they will totally leverage the experience of those extremely skilled clinicians.”

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