Swedish digital healthcare firm supports NHS vaccine roll-out

Swedish digital well being agency Livi has despatched 25 million vaccination textual content messages to NHS sufferers because the UK programme rolled-out in December.

The corporate, a department of Europe’s largest digital healthcare supplier KRY, is supporting the NHS response to the pandemic by means of its MJog platform.

Vaccination messages embody vaccination eligibility, warning folks to not telephone to ask for a vaccination, the most recent details about COVID-19 vaccines and many others.

Between the date of the primary UK vaccination on 8 December 2020 and 29 January 2021, the MJog platform noticed a 220% enhance in messages despatched throughout the identical interval the earlier yr. It additonally despatched out 5 million appointment reminders.

In 2020, GP practices used MJog to ship greater than 200 million messages, up 140% since 2019, reaching an viewers of greater than 32 million sufferers at greater than 60% of observe.

There has additionally been a 227% enhance in vaccinations messages despatched to sufferers by e mail by way of the platform.

Livi additionally offers a COVID-19 useful resource pack to 600 GP practices, which incorporates data on the best way to use MJog for the vaccination campaigns.


Livi’s communications platform is designed to empower practices to tell, handle and take care of sufferers. Greater than 5 million folks can now entry Livi’s GPs by means of the NHS and use video consultations for appointments.

Automation of the vaccination message course of to MJog goals to assist the NHS by taking stress off GP practices, that are stretched coping with the COVID-19 pandemic. 


Livi was appointed by the NHS to run the COVID House Monitoring Service offering essential information again to the NHS at first of the disaster.

Final yr the agency introduced a partnership with excessive road retailer Boots to supply on-line video pharmacy consultations for folks dwelling with most cancers. It additionally launched Livi Join, a free web-based platform that allows healthcare professionals to attach with sufferers by way of video consultations.

The NHS has now administered the primary dose of the vaccine to 10 million adults. UK well being tech startup Q Physician additionally goals to assist the NHS with the vaccination programme by means of providing a reserving platform to its community of three,200 GP practices.


Livi UK managing director, Juliet Bauer, stated: “Livi by means of our MJog platform, is proud to play an vital function in supporting the exceptional efforts of our NHS which has simply reached the staggering milestone of getting administered the primary dose of the vaccine to 10 million adults.

“By means of our partnership with our present NHS companions, Livi has been capable of swiftly facilitate important communications across the vaccine and facilitate appointments for folks eligible to obtain the vaccine, serving to to alleviate stress on the NHS. Efficient communications across the vaccine rollout coupled with the heroic efforts of the NHS has contributed to the UK being third on the earth within the fee of vaccinations.”

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